Factors Related to Quality in Child Care Services and Their Effects on User Satisfaction and Intentions of Users to Reuse Such Services
Korean Journal of Child Studies. 2015;36(5):1-18 
Satisfaction, quality and value and effects on repurchase and positive word‐of‐mouth behavioral intentions in a B2B services context
Journal of Services Marketing. 2008;22(5):363-373
Satisfaction of Health Care Users with the Quality of Health Care Services in Senegal: A Multi-Level Approach
Modern Economy. 2017;08(09):1135-1149
Factors influencing child care-related maternal work exits
Children and Youth Services Review. 2014;46:168-176
Today’s factors of user satisfaction with library services and their quality
Scientific and Technical Libraries. 2022;(2)109-122
Automatic Reuse of User Inputs to Services among End-Users in Service Composition
IEEE Transactions on Services Computing. 2015;8(3):343-355
Overall satisfaction of health care users with the quality of and access to health care services: a cross-sectional study in six Central and Eastern European countries
BMC Health Services Research. 2016;16(1):
Which factors are related to Finnish home care workers’ job satisfaction, stress, psychological distress and perceived quality of care? - a mixed method study
BMC Health Services Research. 2020;20(1):
Overall user satisfaction with family planning services and associated quality care factors: a cross-sectional analysis
Reproductive Health. 2018;15(1):
An examination of the effects of service quality and satisfaction on customers' behavioral intentions in e‐shopping
Journal of Services Marketing. 2010;24(2):142-156